TECHNICAL STATEMENT

Global Welding Supplies can assist, in conjunction with our Suppliers, in the preparation of welding procedures for full and semi-automatic welding, as well as manual metal arc welding. This can be done for any type o f welding project.

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Introduction

A Queensland company with outlets in Mt Isa, Townsville, Mackay, Gladstone, Brisbane and Cairns, Global Welding Supplies offers a comprehensive range and can supply welding equipment and consumables anywhere in Australia without delay.

In recent years, the business has devloped a large export base into the mining sectors of Papua New Guinea, China and South East Asia.
In August 2010 the company opened a branch in Ulaanbaatar, Mongolia trading as Global Minespec LLC. We are ideally situated to become preferred suppliers servicing the rapdily expanding mining industry in the area.

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STATEMENT OF QUALITY ASSURANCE

The commitment of Global Welding Supplies to provide to our customers, the highest quality welding, cutting & joining products which have been manufactured to strict international standards.We will be driven by customer satisfaction & become known as a company who provides quality items with full technical back up.

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STATEMENT OF QUALITY ASSURANCE
AIMS & OBJECTIVES We will adopt procedures to: - Ensure all items sold adhere to set industry standards. - Ensure all items sold have technical data sheets atesting to conformity of product to certain criteria. - Provide a quality of service which is above our competitors - Work with our suppliers on an "as need baasis" to resolve any issues on quality of an item, if customer finds faults. RESPONSIBILITIESBeing an "on-seller" of items & not a manufacturer, it does not relieve Global Welding Supplies of the responsibility to assist where a customer encounters a quality problem with items sold to them. These responsibilities include: - Working with a customer to determine actual fault with product. Sometimes the problems can be pointed back to an auxiliary item & not be the fault of the product sold. - Where faults are found in items sold by Global welding Supplies, to work with manufacturer to determine where fault in item lies. - If quality problems are encountered then representation to manufacturer is made by Global Welding Supplies to address the fault & repair or replace the item. - Periodical checks will be made by Global Welding Supplies on manufacturers facilities to ensure compliance with industry standards. - Global Welding Supplies will only provide products to a customer which have previously been demonstrated or explained in detail to the customer & meet the customers full requirments.Global Welding Supplies is committed to the provision of only quality items & proving to the customer our desire to work harmoniously with the customer should any problem arise with quality or standard.

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